May 13-17: OIT System Maintenance Notifications

Maintenance Event #1:

What: Oracle Database Patches

When: Tuesday, May 14, 6-8 p.m.

Impact: EWU Banner, EagleNET, ODS and myEWU Portal will be unavailable beginning at 6pm

The Banner Database servers will be undergoing maintenance. EWU Banner, EagleNET, ODS and myEWU Portal will be unavailable during the installation of Oracle Patch Set Updates (PSUs). The process will begin at 6 p.m. and is scheduled to take two hours.

Maintenance Event #2:

What: AiM Facilities Management System Upgrade

When: Wednesday, May 15, 3 p.m. and Friday, May 17, 12 p.m.

Impact:  AiM Facilities Management System will be unavailable beginning at 3 p.m. Wednesday

The AiM Facilities Management System will be undergoing maintenance. The AiM Facilities Management System will be unavailable while undergoing this major upgrade. The process will begin at 3 p.m. Wednesday and is scheduled to be complete by noon Friday.

Maintenance Event #3:

What: Banner Server Maintenance

When: Thursday, May 16, 6-10 p.m.

Impact: EWU Banner, EagleNET, ODS and myEWU Portal will be unavailable beginning at 6 p.m.

The Banner Database servers will be undergoing maintenance. EWU Banner, EagleNET, ODS and myEWU Portal will be unavailable during the installation of Banner Student, Student Self-Service and Faculty Self-Service upgrades. The process will begin at 6 p.m. and is scheduled to take four hours.

We appreciate your understanding and apologize for any inconvenience. You may track this maintenance on the OIT Website, News and Maintenance Alerts page.

Please contact the Help Desk at http://helpdesk.ewu.edu or helpdesk@ewu.edu if you have any questions.