We are very excited to remind you of the upgrade to version 9 in our Banner production environment at the end of this week. We will begin the upgrade this Friday, October 12th, 2018 at 6:00 pm. We expect the upgrade to take the entire weekend with the environment to be available by 5:00 am October 15th, 2018.
What: Banner Production Maintenance
When: Friday, October 12th, 2018, 6:00 pm – Monday, October 15, 2018, 5:00 am
Impact: EWU Banner, EagleNET, ODS, SOAR (u.achieve), Nolij, and myEWU Portal will be unavailable beginning at 6 pm
The Banner production system will be undergoing an upgrade to version 9. The process will begin at 6pm and will take the entire weekend.
There has been a tremendous effort put forth over the last 6 weeks from all users to test version 9 in our PPRD (pre-production) environment. Over 93 issues were identified as a result of this testing. Thank you for all the extra work put in to make this a successful upgrade.
There may be issues that were not identified in testing that we will need to address after the upgrade is complete. If you find an issues please submit a ticket with our support team, https://support.ewu.edu/support/home or email@example.com. Please include as much information as possible including error messages and screen shots whenever possible.
EWU Banner, EagleNET, ODS, SOAR (u.achieve), Nolij, and myEWU Portal will be unavailable during the maintenance window.
Note: All other systems, to include email, Canvas, and Virtual Labs will be unaffected
You may track this maintenance on the OIT Website, News and Maintenance Alerts page.
Additional information can be found on the Banner 9 project site. Including a Banner 9 Quick Tour Video, keyboard shortcuts and FAQ on the Training & Documentation page.