This email service offers help with short, factual-type questions, such as:
- Information about the Libraries’ holdings and services
- Book and journal citation verification
- Information on the selection and use of electronic databases and resources
- Requests for brief factual information (dates, addresses, and the like)
What this service can’t offer:
- Answers to hypothetical questions
- Requests to undertake your original research
- Analysis of or opinions on an issue
We check for submissions to this mailbox Monday through Friday.
Questions submitted during weekends will be reviewed on Mondays, or the first working day after official university holidays.
Responses to your queries will be sent via email to you within 2 working days supplying the answer or requesting additional information/clarification.